Warranty

At Eclipse our commitment to quality and performance is apparent in our warranty program. We believe that amazing products should be backed by amazing service. Eclipse is proud to offer the best ranking warranty service in the kiteboarding industry.  We understand that kites are an expensive purchase.  As such, your purchase should be protected without any hassle or delays.  It is for this reason Eclipse has created the Bullet Proof Warranty^SM.Every Eclipse kite purchased in North America and Europe comes standard with our extended Bullet Proof Warranty ^SM service.  In the event your kite is damaged, we will fix it for FREE no questions asked.^* The Bullet Proof Warranty ^SM is the only warranty that covers all damage to your kite accidental or otherwise. This means you can crash your kite into a tree, boat, house or whatever- and we will fix it with no questions asked!

* YOU MUST register your kite within 2 weeks to receive the Bullet Proof Warranty^SM! See terms and conditions of the Bullet Proof Warranty^SM when you register online. 

All Eclipse kites are covered by our Standard Warranty, registration not required.  Standard Warranty Terms and Conditions:

Eclipse warrants its products to the purchaser for limited period of 6 months on every defect on workmanship or material to be found on the gear, under the following conditions:

• The purchaser uses the gear privately & does not use the gear for any commercial use.
• The gear has not been modified.
• To receive warranty service the original purchaser must contact Eclipse at This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it or on our online warranty submission form.
• All products returned to Eclipse for warranty inspection must receive a return authorization, which can be given over the phone or via email from our warranty department.
• The customer is responsible for the cost of shipping products freight prepaid and insured. Eclipse assumes no responsibility for products during shipment from the customer to our Warranty Department.  Shipping charges are not refundable.  
• Eclipse will assume responsibility for return shipping and insurance costs to the customer.   
• Repaired or replaced products are covered for the remainder of the original warranty only.
• The original purchase receipt from an Authorized Eclipse dealer or agent must accompany all warranty claims.   
• This warranty does not cover wear and tear. Only defects, as determined by Eclipse, in material or workmanship, are covered under the warranty.      
• This warranty does not cover any defects resulting from improper use of the gear & other damages like improper handling and storage, crashes, damage caused by use in waves or shore break, punctures, excessive sun exposure, over inflation of the bladders, improper handling and storage, damage caused by anything other than defects in the material and workmanship. Eclipse will decide exclusively whether the warranty is valid according to the proofs given by the purchaser. The warranty is valid only for the original purchaser.

This warranty does not cover any defects resulting from improper use of the gear & other damages like improper handling and storage, crashes, damage caused by use in waves or shore break, punctures, excessive sun exposure, over inflation of the bladders, improper handling and storage, damage caused by anything other than defects in the material and workmanship. Eclipse will decide exclusively whether the warranty is valid according to the proofs given by the purchaser. The warranty is valid only for the original purchaser.